8 Elements to Include in a QMS for the ISO 9001 Certification
A Quality Management system (QMS) is the cornerstone of the ISO 9001 Certification because the successful implementation and operation of the QMS lead an organization to certification. Certification is crucial these days for every organization, regardless of industry or size. It shows their excellence in quality management practices and helps them achieve more customers and business opportunities.
Related: ISO 9001:2015 Quality Management System
8 Key Elements to Incorporate in the QMS for ISO 9001 Certification
The QMS of any organization must be developed including the following core elements:
1). Set of Objectives
Of Course, the QMS requires a definite set of objectives regarding quality assurance and the performance of your business.
2). Personnel and Management Responsibilities
The QMS must assign responsibilities to the management team and your organization’s personnel.
3). Data Management
The QMS must be able to keep track of organizational data to help identify vulnerabilities and result in corrective actions/improvements.
4). Process Approach
The QMS must be competent enough to streamline all business operations and help you monitor them.
5). Customer Support
Serving customers and satisfying them is the prime goal of the QMS; hence, it should be able to respond to customers’ complaints/feedback and improve their experience.
6). Continual Improvements
The QMS should promote the continual improvement practice or Plan-Do-Check-Act method to ensure an increase in products/services quality consistently.
7). Documentation
The QMS must focus on documenting all the organization’s processes and quality practices.
8). Management Review
A part of the QMS must be about reviewing the quality practices and processes of the management team to ensure their compliance with ISO 9001 requirements.
Final Thoughts
As a Quality Management System (QMS) is requisite for the ISO 9001 Certification, ensure you develop and integrate it effectively in your organization by including these core elements. These make the QMS comprehensive and help your organization achieve quality excellence through process streamlining and uniform management.