What is ISO 21001:2018 Educational Organizations Management System?

• Improve your education system and align your educational mission, vision, objectives, and action plans.
• Enhance the reputation and increase the credibility of your educational institution.
• Promote equal opportunities for all students regardless of their religious background, ethnic or cultural origin, gender, or ability/disability.
• Provide personalized training and effective response to all learners.
• Stimulate excellence and innovation.
• Make education more accessible (physical or online settings).
• Promotion of self-learning and lifelong learning opportunities.
• Consistent processes and evaluation tools to demonstrate and increase effectiveness and efficiency.
• Recognized means to enable organizations to demonstrate effective commitment to educating management practices.
• Harmonization of national standards within an international framework.
• Widened participation of interested parties.

What are the Principles of ISO 21001?

ISO 21001 version 2018 is the first international standard for Educational Organizations Management Systems (EOMS) developed by ISO. It is the first international standard for the education sector. ISO 21001 is based on the following principles.

1) Focus on Learners and Other Beneficiaries

Some potential key benefits are:

• Increased value for learners and other beneficiaries.
• Increased ability to respond to demands of interested parties.
• Increased satisfaction of learners and other beneficiaries.
• Enhanced reputation of the organization.
• Improved learner motivation and engagement.
• Improved acquisition and development of companies.
• Wider access to education for learners with different learning styles, different needs, and different backgrounds.
• Enhanced learner personal development, initiatives, and creativity.

2) Visionary Leadership

Some potential key benefits are:

• It increased effectiveness and efficiency in meeting the educational organization’s objectives.
• Better coordination of the organization’s processes.
• Improved communication between levels and functions of the organization.
• Align the requirements of the organization’s employees and those served by it.
• Development and improvement of the organization’s capability and people to deliver desired results.

3) Engagement of People

Some potential key benefits are:

• Improved understanding of the organization’s objectives by people and increased motivation to achieve them.
• Enhanced involvement of people in improvement activities.
• Enhanced personal development, initiatives, and creativity.
• It enhanced people’s satisfaction.
• Enhanced trust and collaboration throughout the organization.
• Increased attention to shared values and culture throughout the organization.

4) Process Approach

Some potential key benefits are:

• Enhanced ability to focus effort on critical processes and opportunities for improvement.
• Consistent and predictable results through a system of aligned processes.
• Optimized performance through effective process management, efficient use of resources, and reduced cross-functional barriers.
• It enables the organization to be confident, interested parties related to its consistency, effectiveness, and efficiency.
• It allows the organization to demonstrate its compliance with legal and regulatory requirements.

5) Improvement

Some potential key benefits are:

• Improved process performance, organizational capability, and customer satisfaction.
• Enhanced focus on root cause investigation and determination, prevention, and corrective actions.
• Enhanced ability to anticipate and react to internal and external risks and opportunities.
• Enhanced consideration of both incremental and background improvements.
• Improved use of learning for improvement.
• Enhanced drive for innovation.

6) Evidence-based-decisions

Some potential key benefits are:

• Improved decision-making processes.
• Improved assessment of process performance and ability to achieve objectives.
• Improved operational effectiveness and efficiency,
• Increased ability to review, challenge and change opinions and decisions.
• Increased ability to demonstrate the effectiveness of past decisions.

7) Relationship Management

Some potential key benefits are:

• Enhanced performance of the organization and its relevant interested parties through responding to the opportunities and constraints related to each interested party.
• A shared understanding of objectives and values among interested parties.
• Increased capability to create value for interested parties by sharing resources and competence and managing quality-related risks.
• A well-managed supply chain that provides a stable flow of products and services.

8) Social Responsibility

Some potential key benefits are:

• Improved reputation across society.
• Enhanced relationships with all interested parties.
• Cost-Savings due to more responsible and efficient resource use.
• Improved risk management due to sustainable practices.
• Ability to attract, retain and maintain happy staff.

9) Accessibility and Quality

Some potential key benefits are:

• A wider pool of likely learners.
• Increased satisfaction from learners with special needs.
• Enhanced ability to meet the requirements of other beneficiaries.
• A diverse learner population improves innovation and learning through the cross-fertilization of ideas.

10) Ethical Conduct in Education

Some potential key benefits are:

• Reduced losses from corrupt activities.
• Enhanced image of the organization.
• It improved staff motivation and morale.
• Enhanced relationships with all interested parties.
• Ensure integrity of research process and results.

11) Data Security and Protection

Some potential key benefits are:

• Protecting documented information from deletion or unauthorized modification or deletion.
• It prevents possession due to needing to reinstate deleted data.
• Gaining confidence from learners and other interested parties. Due to clear disclosure policies.
• Enhanced evidence-based decision-making due to confidence in data sources.
• Ease of retrieval of information when needed.
• Improved response to emergencies.

What are ISO 21001 Certification Requirements?

ISO 21001:2018 is the first International Management System Standard. It provides a common management tool for organizations providing educational products and services to meet learners’ and other beneficiaries’ requirements. It Focuses on the management systems of educational organizations and their impact on learners and other relevant interested parties. ISO 21001 is based on the following criteria.